Hi Albertas
Feedback and pictures as requested. When I started looking for a wood-fired sauna I mainly found companies selling barrel saunas. Once I found TimberIN’s website with their igloo sauna I was impressed by the design and space inside compared to the barrel sauna. Initially, I was unsure about buying from abroad but after a few initial email conversations with Albertas I felt comfortable enough to proceed. The order process was simple and made easy by using PayPal also giving me extra peace of mind in case of any problems. I even asked Albertas if some changes could be made to raise one of the benches to create a higher platform. The order process proceeded as described by TimberIN. They contacted me once the sauna was ready to ship and an agreed delivery date was arranged. The delivery driver called an hour before delivery to ensure I was at home. The 2 guys who delivered the sauna were very helpful and polite and unloaded it where I requested. I ordered my sauna flat packed as I was unable to get the sauna to its position using a forklift. The instructions that came with the sauna were basic and construction was relatively straightforward although I would not recommend this for a novice as construction requires a reasonable level of competence and the appropriate tools. Construction was completed over 2 days although I did take my time ensuring that I made a professional job.  The wood-fired heater is very efficient and more than capable of heating the space to a good temperature. The sauna is ready to use after about 30 minutes and stays hot for about an hour if you do not feed the fire any further.
I have now used the sauna on 3 occasions since construction and I am very happy with the product that I selected. The overall experience of dealing with TimberIN has been a good one and I could not recommend purchasing from them highly enough. The highest recommendation I can give is that if someone asked me if I would buy another product from TimberIN I would without hesitation say yes and I would feel very comfortable knowing I would receive a top quality product at a competitive price. Any initial doubts I had regarding purchasing a sauna from abroad have been proved by TimberIN to be unfounded.
Thank you Albertas and your team.
